Frequently Asked Questions
What is your cancellation policy?
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24 hour notice to avoid a cancellation fee
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What is your cancellation fee?
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A flat fee of $75 is charged for the first no-show appointment. Subsequent no-shows are the cost of a full session
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Are you covered under insurance plans?
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Yes, the majority of insurance plans recognize Registered Psychotherapists, but it depends on the employers type of coverage. I encourage all my clients to review their coverage before engaging in sessions together just to be sure
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How do I claim my session through insurance?
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Once the session is paid for, you can use your receipt to make a claim. I do not provide direct-billing at this time
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How often should I attend sessions?
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Frequency depends on client need. Some may attend weekly or biweekly on an ongoing basis, while others only require a monthly check-in. It is my recommendation to attend the first few sessions more frequently (weekly/biweekly) and we can discuss a schedule from there​
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Are virtual sessions secure and private?
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Yes. Privacy is critical in psychotherapy. I use a phipa-compliant system called Jane
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How many sessions will I need?
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The journey is different for everyone. Some clients only require a few sessions while others attend long-term. As long as you feel the ongoing benefits of psychotherapy, I am open to continuously working with my clients
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What can I expect from an initial consultation?
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Consultations are fifteen minutes, completed by phone or video. It gives you a chance to ask me questions about therapy in general or my therapeutic style and allows us to assess whether we're a good fit
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What happens if I'm late for my appointment?
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I provide a 15-minute grace period if my clients are running late; anything beyond 15 minutes is considered a cancellation as too much time from the session is lost
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